Frequently Asked Questions
Everything you need to know about shopping with Love Nala.
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric stretch details listed in the description.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, Love Nala ships worldwide! International delivery times vary by location, typically ranging from 7-14 business days. Please note that customs duties may apply depending on your country.
How should I care for my Love Nala garments?
To keep your pieces looking new, we recommend following the care label instructions. Generally, washing in cold water and hanging to dry is the best way to preserve fabric quality and color vibrancy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.